Refund & Cancellation Policy

Thank you for choosing McKenzie Reeves. We strive to provide a premium, comfortable study space for all our aspirants. Please review our policy regarding seat booking, cancellations, and refunds below.

1. Subscription & Seat Bookings

All subscription plans (monthly, quarterly, half-yearly, or yearly) and seat bookings are made on a pre-payment basis. Access to the library reading room is granted only after successful fee payment.

2. Cancellation Policy

Once a membership or seat booking is processed and the fee is paid, it cannot be cancelled or suspended. We do not support partial cancellation of ongoing monthly plans.

3. Refund Policy

Fees once paid are non-refundable and non-transferable under any circumstances. No refunds will be provided for days when the member did not utilize the library facilities, or in case of early termination of membership by the member or management due to policy violations.

4. Exceptions & Discretionary Cases

In rare, exceptional circumstances (such as accidental double payments or system transaction failures), requests may be considered by the management. If approved, the refund will be credited back via the original payment method within 7-10 working days.

5. Contact Us

If you have any questions or require clarification regarding our refund policy, please reach out to us at qikelaj@mailinator.com or call us at +1 (992) 267-4435.